Social Services

During the Response to the COVID-19 Pandemic – Greene County DSS Offices will be open Monday-Thursday from 9AM to 5PM through the Water Street Entrance Only.

  • If you are in need of emergency DSS services please call 518-622-3548 and ask to speak with the on-call DSS worker. 
  • If you do not have access to a phone you can go to the Catskill Police Department at 422 Main Street and ask for the on-call DSS worker to be contacted on your behalf.

The Greene County Department of Social Services strives to meet the needs of the County’s population, as provided by Federal and State statutes, in a consistent, courteous, and efficient manner while promoting optimum independence of each individual.

If you have questions, please contact our Agency between the hours of 8:30 a.m. to 5:00 p.m. at (518) 719-3700 or email at: dss@discovergreene.com

If the Agency is closed and you are in need of immediate assistance, please call the Greene County Emergency Control Department at (518) 622-3344, and request to have the on-call caseworker contact you.

Get quick answers to questions about New York State’s Programs and Services. You can to connect to the OTDA myBenefits Web Site.

Get the App: NYDocSubmit

As of April 20, 2020, Greene County now has a new, free mobile application (app) available to county residents that enables them to submit necessary documents. NYDocSubmit is a mobile app that provides individuals who have applied for or are receiving Department of Social Services (DSS) benefits the ability to simply and quickly submit documentation to the DSS.

This mobile app is available for for download on Google Play or the Apple App Store and can be used to take photos of documents and upload them to Greene County DSS. During this time of COVID-19 restrictions, having the ability to submit the necessary documentation from the comfort and safety of home is essential to continue supporting families in our county.

Reporting Changes in Employment and Income

COVID-19 has impacted the employment and income of many county residents. Anyone in receipt of SNAP whose employment has been affected, either because they are currently unemployed or are experiencing a decrease in hours worked, should report these changes to Greene County DSS as soon as possible as it may affect their SNAP benefit amount. A convenient way to report this information is to complete and submit an online SNAP change report form. If you are now in receipt of unemployment, you can submit proof of this and other documentation using NYDocSubmit.

Over 5,000 applicants/recipients have successfully submitted more than 17,000 documents since the NYDocSubmit mobile app was released.

Learn More about the App

Contact Info
Greene County Social Services Department
411 Main St., Catskill NY, 12414
t. 518-719-3700
Kira Pospesel
Kira Pospesel
Commissioner